Apart'Moment digital reception booklet: fewer calls, more autonomy
Good news: Apart'Moment is launching its welcome booklet 100% digital. Until now, we didn't have a booklet; information was mainly available on the website... or on the phone for simple questions. With this booklet, everything in one placeaccessible as soon as you book, for a simplified arrival and a worry-free stay. This is exactly what today's travellers are looking for: autonomy and claritywithout losing contact with the team.

What you will find in our booklet
Access & parking access map, free parking nearby, and our secure parking (14 places, under video surveillance) at the de Saint-Omer.
Self check-in Main information, arrivals from 2pm, departures until 12pm.
Equipment & essentials : Free Wi-Fi (identifiers on arrival), TV with Netflix includedFull kitchen, linen provided, laundry room (depending on accommodation).
Rules & best practice Non-smoking, quiet from 10pm to 10am, simple check-out.
Assistance : our team can be contacted every day 8am-10pm (life-saving emergency: 112).
Good local plans restaurants, shops and useful services just a few minutes away.
Sorting and eco-actions Clear instructions for a more responsible holiday. (Digital guide = zero paper).

How does it work?

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After your reservationyou will receive a secure link to the booklet.
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Open it from your smartphone and add it to the home screen/favourites so that you can have it to hand during the day (depending on the browser, key content remains available for consultation).
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Share this link to everyone in the group: everyone has real-time information (map, instructions, FAQs).
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When in doubt, contact- We are available from 8am to 10pm.
Examples of information you often consult
Smart parking (plan + alternatives rue de l'Arbalète / rue Pierre Butay).
Key box code / departure instructions (leave the key in the dedicated letterbox).
Wi-Fi & Netflix : login, quick troubleshooting.
Comfort and respect" reminders non-smoking, quiet, pets allowed, etc.

Ready to give it a try?
Book your accommodationreceive the digital welcome booklet automatically and enjoy an arrival simple, independent and well-informed. See you soon at Apart'Moment!